How To Contact Us
Our Commitment To Privacy
We do not tolerate spam and will never sell, rent, or lease your details (name, address, email etc...) to any other third party. Neither will you be sent unsolicited e-mail or snail mail, or receive unsolicited phone calls from us.
Your privacy is important to us. To protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the nutritionadvisor.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer automated sign up on our website for informational newsletters which are sent to you by auto responders which we alone manage and control. Your name and e-mail address which you provide to us to receive these newsletters or informational e-mails is NEVER shared with anyone outside of our organization.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our informational e-mails, as well as updates on our new products and services. Information you submit on our website to receive these materials or to place an order will NOT be shared with outside parties. Additionally, all of our autoresponders have unsubscribe links at the bottom of each e-mail. All unsubscribe requests are processed electronically and take effect immediately. We do not spam or purchase spam e-mail lists. All individuals who we contact have contacted us at some time in the past and have requested information on products and services or have previously placed an order. We do not use web bugs or cookies to secretly collect information on our browsers. On some pages, cookies are used to improve your browsing experience and to prevent certain pages you have already seen from re-appearing. If you are using a PC and do not wish to receive cookies, you can switch them off on the browser on your computer.
We do not use health or medical information for marketing, and will not contact you to interest you in other services or non-nutritional products. We allow you to immediately remove yourself from any of our marketing/mailing lists.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. To further safeguard credit card and personal information, we do not store credit card information or personal information on the server which manages our website. We use a secure, encrypted server to collect all information pertinent to orders to enhance security of personal information and credit card numbers. If we communicate any order to product manufacturers for shipping directly to our customers, we will only transfer credit card information by phone or FAX, and only directly to the order department of that product manufacturer to ensure the security of this information.
Our Commitment To Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
How You Can Access Or Correct Your Information
You can request personally identifiable information that we have collected online and maintain by sending an e-mail requesting this information. We DO NOT store this information on the website server to better safeguard your information.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 800-833-3220 (toll free).